My friend Lee Lee was sent by her boss to a branch in a northern city. I kind of assumed that it was another book shop needing help to have a stock take at the end of the year. Well, it wasn't! It turned out to be a mini market in a shopping centre near a village.
The shop was run by a young Indian man with the help of a shop assistant. The first few days Lee Lee did was have a spring cleaning. Much accumulated rubbish was thrown out. Cockroaches and rats were killed and chased away. Next she and the assistant wiped away lots of dust. Expired foodstuff was thrown out. Things that were not sold for years were marked down in prices and sold off. Next she rearranged everything according to the classification, eg. kitchen utensils all on the same side, cleaning supplies all on the other side ...
I sat there listening to her practical steps to make the shop a nicer place to shop in. She was very effective, the regular customers commented how much the shop has improved within the month she was there. Even salesmen told her that their goods were arranged to a much better effect, everything could be seen at one glance. She was much pleased that from now on, she only needs to go there once a month for three days.
It goes to show that even though Lee Lee does not have much qualification, she is a very efficient person with lots of common sense. I won't be surprised that in a short few months, she could turn the shop around and cause it to be profitable.
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